Returns Policy

 

Lea Smith Designs wants you to love your purchase. If you are not pleased with your purchase you are eligible to return the item within 30 days of receipt and we will gladly exchange your purchase for another item or credit voucher. Simply follow the guidelines below.

 

To arrange your exchange please contact Lea Smith Designs by email at info@leasmithdesigns.com 

Lea Smith does not provide customers with cash or credit card refunds. 

All sale items are final. No exchanges. 

Merchandise must be in its original condition with garment tags attached. 

Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer. 

All items must include original tags and the original online purchase receipt.  

All apparel and accessories must be unworn and in perfect condition. 

Shipping and handling charges are not refundable. Once Lea receives your return we will ship your exchanged item free of charge. 

Sale items are final sale, and are not eligible for return or exchange.

 

Should you wish to return merchandise, please do so using the following instructions:

 

All returns should be mailed to address below:

Lea Smith Designs

Attention: Web Return 

5306 Fort Mason Dr.

Austin, TX 78745

 

Customer is responsible for cost of shipping. You may use the original packaging, however, be sure to black out or cover any additional shipping labels that may be on your return package. Package the return and seal it securely with your online purchase receipt enclosed. Please include the best phone number to contact you and the address you would like your exchanged item to be mailed to. Once we receive the returned item we will then ship your new item via USPS Ground free of charge.


Shipping

 

Domestic orders will arrive within 3 to 5 business days from the date your order was placed.

At this time we do not offer Saturday delivery.  

We do ship internationally. For any international and US territory issues, please contact us by email at info@leasmithdesigns.com or by phone at 210-478- 0987

All packages are shipped ground USPS and we offer the following shipping options: 

Domestic $5.00 Flat Rate

 

International $10.00 Flat Rate

 

Free US Shipping on orders $75 and above.

 

For all gift cards are sent by email. Please refer to Gift Card section for more information.